When beginning your ProctorU session, you may be asked to enter a 6 digit PIN code. If you see this, it means your computer is running Windows 10 S mode.
Unfortunately, Windows 10 S mode is NOT supported by ProctorU. The only way to connect to a proctor will be to change your computer settings out of S mode. You can follow the directions linked below to switch your computer out of S mode, and try to begin your session again.
Note: Once you switch out of S mode, Windows is not able to revert back into S mode. The change is permanent.
https://support.microsoft.com/en-us/help/4020089/windows-10-in-s-mode-faq
Click on the second link from the top, labelled "How do I switch out of S mode?"
If you are unable to, or do not want to, change your operating settings; a different computer or device will be required to complete your ProctorU appointment.
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