ProctorU uses a browser extension/add-on (through either Chrome or Firefox) and a remote support software called LogMeInRescue. LogMeIn is deleted automatically as soon as your proctoring session is over. You can also delete the extension/add-on after each session if you choose.
How to uninstall LogMeInRescue (LMI)
Once the LMI chatbox is closed, ProctorU no longer has remote access to your computer, and the download should remove itself automatically. You can check this by viewing your Downloads folder. Each live proctoring session requires a new LMI download file. In order for us to live proctor another exam, you will need to download LogMeInRescue again.
How to uninstall the ProctorU extension
Right-click the extension or add-on (the blue owl 
) in your browser bar and select the option to remove it.
Comments
Please sign in to leave a comment.