I'm on Chrome 

I'm on Firefox

I'm using a Windows computer

I'm using a Mac computer

Chrome 

• Click the  Lock Icon on the top left 
• Find Microphone  and set to Allow
• Refresh the page 

Firefox

• Click the lock icon
• Click the X next to the Microphone settings if it's blocked 
• Refresh the page
• Click Allow when prompted 

Windows

• Right-click the Sound Icon  in the lower right of your screen
• Click Open Sound Settings
• Open Sound Control Panel
• Click the Recording tab
• Ensure a microphone is enabled by right-clicking the device you want to check
• Then click Enable
• Ensure the microphone's volume is turned up and unmuted up by right-clicking, then click Properties
• Click the Levels tab
• Increase Volume and Unmute Microphone if applicable

 Click Here for additional Windows Microphone Troubleshooting

Windows Microphone Privacy Settings 

• Go to Start  
• Open Settings 
• Open Privacy 
• Select Microphone 
• Under Allow Apps To Access Your Microphone, turn the switch On  

Mac

• Click the Apple Icon 
• Open System Preferences 
• Open Sound
• Click the input tab 
• Select the Correct Microphone if multiple active

• Check that the selected microphone is picking up the sound by speaking out loud and referencing the input level bar. Try adjusting the input volume bar. 

 Security and Privacy Settings

• Click the Apple Icon 
• Open System Preferences 
• Open Security and Privacy 
• Click the Privacy tab
• Select Microphone  on the left side
• Enable the checkbox next to the browser that you're using 
• Restart your browser for changes to take effect and try again

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